Questions
Frequently asked questions
Answers grounded in the official maintenance notice and the source listings — not in guesses about the platform.
Does the maintenance notice mean AllChinaBuy has closed permanently?
No. As of 18 September 2026 the official homepage shows a “Website Maintenance Notice” describing an ongoing upgrade and maintenance process. A maintenance notice means the service is paused; it is not a permanent-closure announcement, and the notice gives no reopening date. We report only what the notice says and the date we checked it.
Can this site check the status of my existing order?
No. This is an independent reference site with no access to any account or order. The official maintenance notice asks customers with order questions to contact AllChinaBuy's own customer service, so use the customer-service option on allchinabuy.com. We never ask for your order number, address or login.
Are the older warehouse, shipping or fee terms still current?
Treat them as historical. We have not been able to confirm current AllChinaBuy warehouse, shipping, storage or fee terms while the site is in maintenance, so any process notes here are marked historical and general. Check the official site for the current terms once maintenance ends before relying on them.
Can I use a different agent from a product page?
Yes. Each source listing on FansSheets lists a set of shopping agents. AllChinaBuy is not among the agents shown on these pages, so this site links to the source listing and you choose an agent there yourself. We do not pre-select or rank an agent for you. See using a different verified link.
Do these QC photos prove the item is authentic?
No. A quality-check photo set shows workmanship, colour, the label, condition and the quantity that reached the warehouse. It cannot prove authenticity, brand licensing, materials, durability or fit. Read photos for what is visibly in them and nothing more.
Where do the prices come from, and are they final?
Each price is the seller's listing price on the source page, shown in Chinese yuan (CNY). The US dollar figure is an indicative conversion using the ECB reference rate of 17 September 2026; it is not a transaction price and excludes the agent's service fee, domestic and international shipping, and any duties. The final amount is set at checkout on the agent you choose.
Sources
- AllChinaBuy official homepage & maintenance notice — allchinabuy.com (checked 18 September 2026).
- Product facts, prices, images and QC photos — public source listings on FansSheets.
- Currency conversion — ECB euro reference rates, 17 September 2026 (indicative only).